Support and Service
Quality of service and support is something Phonesavers takes as one of the most important aspects we offer customers. Phonesavers, we can help.
Reduce Mobile Bills:
Reduce Business mobile phone bills in your company
We
GUARANTEE to reduce your current mobile phone operating costs.
Companies
are usually too busy to trawl through paperwork and tariffs to get the best
deal.
We can do all of this for you and offer new contracts, existing
upgrades and ports and even add additional lines to your existing account. NEW -
we can now offer contracts of just 6 months duration...
We have great support too.
Contract Buyout Specialists
Phonesavers can upgrade your business mobile phone contract
In
most cases, we are able to arrange for the buy out of your existing contract at
no cost to yourselves.
In some cases we can even arrange this upfront.
This enables you to move to another network freely if required instead of
feeling tied in for months and sometimes years.
Remove that restrictive mobile phone contract for good.
Blackberry or Smartphone for your
Business
Business Blackberry or Smartphones - no problem
We
offer all kinds of blackberry solutions from 1 handset accounts all the way
through to corporate solutions including blackberry enterprise servers.
We also offer android devices such as HTC and windows mobile devices.
We
provide HOSTED BLACKBERRY SERVICES from just £6.38 per user per month.
Blackberry server support is no problem and we are an authorised Microsoft dealer too.
Our Support and Service quality
Support
Phonesavers is a company founded on technology and innovative products.
As you can imagine, many of our products in other areas of our business all need a very high level of technical ability both in the sales aspect of the product and in the support area.
Here's a list of the current products we support throughout the group:
- All mobile phone support
- Microsoft servers including:
- Windows servers
- SBS servers
- Exchange
- SQL server
- Blackberry enterprise server
- Computer networks and all PC related topics
- Internet servers
- Internet hosting, website development, search engine optimisation
- Broadband (ADSL) support
- Specialised paging equipment for on-site use
- Specialised lockdown software for data protection from theft
And there is even more. So you could say that we have a great foundation and experience of the support aspect in those technologies.
In fact Phonesavers ranks support of customer equipment no matter what from the above list as the highest importance of all the things we offer customers today.
Many companies these days simply don't offer the level of support we do and that is usually because of cutting out anything that they think does not matter - unfortunately their customers will pay the price through downtime.
Service
But the other aspect of support in our view and equally important is service to Phonesavers customers.
There are many companies that sell what we sell (at least for some of those products) but its after the sale where we guarantee you will see an amazing improvement over your current supplier.
Now that's easy to say, but on this occasion it is very likely we will be proved correct.
You see, the Phonesavers difference matters in the following areas:
- All accounts have a dedicated specialist who is an expert in the products or services the customer has bought.
- All issues where third parties are involved such as:
- Mobile phone account management
- Internet ISPs
- Broadband connectivity
- Software vendors
- Hardware vendors
- Other technical support
All of the above communications are handled by us for the Phonesavers customers.
This fact alone can save the customer literally tens of hours (per month in some cases) and what do we charge for this service? NOTHING.
All we ask is that we work together as almost a partnership with one goal which is to make the Phonesavers customers objectives obtainable and sustainable with the smallest involvement by the customer as possible.
Now we don't think you have heard that statement too many times before.
Working together we KNOW that we can make a big difference to your business when it comes down to communications of almost any kind and with the above service and support we also know that your time spent on things that you should really not be wasting time on will absolutely be reduced.
Maybe it's time to try out Phonesavers?
Just fill out the form below (this form can also be used to report a problem if you don't want to call our specialists) or call us on 01782 537000. Our specialists are waiting to talk to you right now.
